Reviews
"A brilliantly-paced thriller with a strong female lead. Perfectly balanced between character and plot. Very gripping and suspenseful." - Sophie Hannah, author

"Great dialogue" - Mark Billingham, author

"It immediately draws you in... there's suspense right from the beginning." - Penny Smith, author, TV presenter

"I really enjoyed it" - Cathy Kelly, author

Imagine if it happened to you. You're a dedicated mom and loyal government employee who's working after hours at the office, trying to avoid the next round of lay-offs, when you find yourself in the wrong place at the wrong time.

That's exactly what happens to Caroline Barber when she discovers the dead body of high-flying politician, Martin Fox, slumped over his desk at the Education Department.

All the evidence seems to point to suicide, but Caroline is convinced Martin Fox has been killed. Unable to trust the information coming from the police, the press or her superiors, she embarks on a dangerous crusade to uncover the real reason he had to die.

Caroline's world is turned upside down, all the things she was sure about before thrown into doubt. The line between right and wrong, good and bad, and honesty and deception starts to blur. An ordinary woman forced into extraordinary circumstances, she finds herself doing things she would never have imagined possible.

The scandal she discovers could be powerful enough to bring down the government. But will she get the chance to blow the whistle before her enemies silence her permanently?


In 2011 The Loyal Servant won the inaugural Lucy Cavendish Prize for fiction from Cambridge University.

Reviews
"A brilliantly-paced thriller with a strong female lead. Perfectly balanced between character and plot. Very gripping and suspenseful." - Sophie Hannah, author

"Great dialogue" - Mark Billingham, author

"It immediately draws you in... there's suspense right from the beginning." - Penny Smith, author, TV presenter

"I really enjoyed it" - Cathy Kelly, author

Imagine if it happened to you. You're a dedicated mom and loyal government employee who's working after hours at the office, trying to avoid the next round of lay-offs, when you find yourself in the wrong place at the wrong time.

That's exactly what happens to Caroline Barber when she discovers the dead body of high-flying politician, Martin Fox, slumped over his desk at the Education Department.

All the evidence seems to point to suicide, but Caroline is convinced Martin Fox has been killed. Unable to trust the information coming from the police, the press or her superiors, she embarks on a dangerous crusade to uncover the real reason he had to die.

Caroline's world is turned upside down, all the things she was sure about before thrown into doubt. The line between right and wrong, good and bad, and honesty and deception starts to blur. An ordinary woman forced into extraordinary circumstances, she finds herself doing things she would never have imagined possible.

The scandal she discovers could be powerful enough to bring down the government. But will she get the chance to blow the whistle before her enemies silence her permanently?


In 2011 The Loyal Servant won the inaugural Lucy Cavendish Prize for fiction from Cambridge University.

It's time for the annual Olympic Games, and the four goddessgirls are not happy--especially Artemis. Even though she's better at sports than most of the godboys, she can't compete because rules say the Games are boys-only. No fair!

Led by Artemis, Athena, Persphone and Aphrodite, the ladies of Mount Olympus hatch a plan to get Zeus to open up the games to everyone. Will they succeed--or end up watching from the sidelines again?

These classic myths from the Greek pantheon are given a modern twist that contemporary tweens can relate to, from dealing with bullies like Medusa to a first crush on an unlikely boy. Goddess Girls follows four goddesses-in-training - Athena, Persephone, Aphrodite, and Artemis - as they navigate the ins and outs of divine social life at Mount Olympus Academy, where the most priviledged gods and goddesses of the Greek pantheon hone their mythical skills.

One of the top social media thought leaders shares her secrets to expanding your business through relationshipsPeople have always done business with people they know, like, and trust. That's the essence of "relationship marketing." Today, the popularity of online social networking has caused a paradigm shift in relationship marketing. This book helps businesspeople and marketers master this crucial new skill set. Relationship marketing specialist Mari Smith outlines a step-by-step plan for building a sizable, loyal network comprised of quality relationships that garner leads, publicity, sales, and more.
If you're a businessman or businesswoman feeling the pressure to shift your approach to using social media marketing, to better understand the new soft skills required for success on the social web, and to improve your own leadership and relationship skills through emotional and social intelligence, this book is for you.

• Outlines how to become a significant "center of influence" for your customers and prospects
• Explains the unspoken rules of online etiquette--and the common "turnoffs" that drive customers and potential partners away
• Details the unique cultures of Facebook, Twitter, and other popular online platforms
• Shows exactly what to automate and delegate to build your social media persona, yet still retain the personal touch

• ISBN13: 9780547237558
• Condition: New
• Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!

Anyone who works in a fabric-covered box can relate to Dilbert. Since 1989, Dilbert has been the touchstone of office humor for people all over the world. As long as there are corrupt businesses, inept bosses and downright loathsome co-workers, there is plenty to chuckle at. Convinced your co-worker is a demon? That your boss is incompetent? That your dog is out to get you? Dilbert believes you, and this book proves it.

5 OUT OF 5 STAR REVIEWS FOR ENGAGEMENT FROM SCRATCH!:

What is it that makes someone stick by you, even in the darkest hour, while others run for the hills at the slightest hint that something has gone wrong?
Research shows that an unwavering sense of loyalty can, in fact, be instilled in anyone by applying a basic psychological strategy. Whether it’s a friend, employee, or spouse, you can make anyone more loyal to you, your company, or your cause, faster and more easily than you ever thought possible.
Of course you know the traditional, sound advice, such as using rewards, praising, showing gratitude and appreciation, and the like. These are practical and effective ideas, but with the following techniques you’re going to be able to bring to an entirely new level your ability to create iron-clad loyalty very quickly. In this book, are the components, the building blocks of loyalty used to create an unshakable allegiance.
This book contains specific, carefully formulated psychological tactics that can be applied to any situation, with any person. These are not just ideas or theories or tricks that work only sometimes and only on some people. This book offers readers the opportunity to use the most important psychological tools governing human behavior, not just to level the playing field but to create an automatic advantage.
Readers get techniques that work, written in the casual, to-the-point, no-fluff, no-psychobabble style that has made David Lieberman’s books so popular. They get the information first hand, because it’s Dr. Lieberman’s techniques that the FBI uses; and he’s the one who personally trains the United States military; he’s the one who teaches psychological tactics to leading state negotiators; he’s the one who works with mental health professionals; and he’s the one who works with leading business executives around the world.
There are plenty of business books that offer “laws” and “principles” and strategies and stories. Now here’s one that gives specific solutions to real problems.
From small business to big business to the professionals in between, the benefits are crystal clear. Readers will have the security of knowing what’s really going on at all times, the power to keep potentially devastating situations from ever unfolding, and when necessary, the ability to navigate the toughest circumstances quickly and smoothly.
Don’t be in the dark a minute longer when find out who is out for you, and who is out to get you. Even better, turn your enemies into your most loyal allies.

A Peak Inside:

• Learn the best psychological strategy to help keep any employee or customer from ever leaving you.

• Get anyone—friends, co-worker, client—to instantly see you as a person of honesty and integrity.

• Discover the five most powerful ways to get anyone to instantly like you and trust you.

• Arm yourself with the sure-fire technique to get anyone to stick by you in the most difficult times . . .even when you’ve messed up.

• Deposit a “loyalty credit” into a person’s mind that you can use the next time he or she may be thinking of abandoning you.

• If you think that someone may be sabotaging your efforts, when she appears to be cooperating, use these advanced techniques to find out whose side anyone is on, and fast.

• Find out in less than five minutes who in your company is not loyal...and is perhaps even meeting with the competition.

• You already know the damage caused by internal theft. What you need is the same casual interviewing techniques that the FBI uses to find out if an employee, client, or vendor is lying or stealing.

What is it that makes someone stick by you, even in the darkest hour, while others run for the hills at the slightest hint that something has gone wrong?
Research shows that an unwavering sense of loyalty can, in fact, be instilled in anyone by applying a basic psychological strategy. Whether it’s a friend, employee, or spouse, you can make anyone more loyal to you, your company, or your cause, faster and more easily than you ever thought possible.
Of course you know the traditional, sound advice, such as using rewards, praising, showing gratitude and appreciation, and the like. These are practical and effective ideas, but with the following techniques you’re going to be able to bring to an entirely new level your ability to create iron-clad loyalty very quickly. In this book, are the components, the building blocks of loyalty used to create an unshakable allegiance.
This book contains specific, carefully formulated psychological tactics that can be applied to any situation, with any person. These are not just ideas or theories or tricks that work only sometimes and only on some people. This book offers readers the opportunity to use the most important psychological tools governing human behavior, not just to level the playing field but to create an automatic advantage.
Readers get techniques that work, written in the casual, to-the-point, no-fluff, no-psychobabble style that has made David Lieberman’s books so popular. They get the information first hand, because it’s Dr. Lieberman’s techniques that the FBI uses; and he’s the one who personally trains the United States military; he’s the one who teaches psychological tactics to leading state negotiators; he’s the one who works with mental health professionals; and he’s the one who works with leading business executives around the world.
There are plenty of business books that offer “laws” and “principles” and strategies and stories. Now here’s one that gives specific solutions to real problems.
From small business to big business to the professionals in between, the benefits are crystal clear. Readers will have the security of knowing what’s really going on at all times, the power to keep potentially devastating situations from ever unfolding, and when necessary, the ability to navigate the toughest circumstances quickly and smoothly.
Don’t be in the dark a minute longer when find out who is out for you, and who is out to get you. Even better, turn your enemies into your most loyal allies.

A Peak Inside:

• Learn the best psychological strategy to help keep any employee or customer from ever leaving you.

• Get anyone—friends, co-worker, client—to instantly see you as a person of honesty and integrity.

• Discover the five most powerful ways to get anyone to instantly like you and trust you.

• Arm yourself with the sure-fire technique to get anyone to stick by you in the most difficult times . . .even when you’ve messed up.

• Deposit a “loyalty credit” into a person’s mind that you can use the next time he or she may be thinking of abandoning you.

• If you think that someone may be sabotaging your efforts, when she appears to be cooperating, use these advanced techniques to find out whose side anyone is on, and fast.

• Find out in less than five minutes who in your company is not loyal...and is perhaps even meeting with the competition.

• You already know the damage caused by internal theft. What you need is the same casual interviewing techniques that the FBI uses to find out if an employee, client, or vendor is lying or stealing.

People matter most. Everyone knows that. But most companies would rather slash costs, cut headcount, replace well-paid employees with lower-paid employees or outsourced workers, and reduce customer service. No wonder so many fail and how others focused on doing the right thing can remain profitable and growth-oriented for decades. James Parker shows why "doing the right thing" isn't just naïve "feel-goodism": it's the most powerful rule for business success. Parker's stories won't just convince readers: they'll move them. He tells how, after 9/11, Southwest made three pivotal decisions: no layoffs, no pay cuts, and "no-penalty, no-questions-asked refunds" for any customer wanting them. The result: Southwest's revenue passenger miles for 4Q01 dropped by only 0.5%, and its market cap soon exceeded all its major competitors combined. These pivotal decisions grew naturally from its culture of mutual respect and trust: Parker reveals how that culture developed, offering deeply personal insights into the principles that can make any team, organization or company strong. Discover how great leaders are found at every level, "hire for attitude and train for skills," achieve unparalleled teamwork, and actually make work fun. Powerful and inspirational, Do the Right Thing proves that if one wants to build a great business, people really do matter most.

Praise for Qiu Xiaolong:

"A sequel [to Death of a Red Heroine] that in many ways is even more impressive. . . . [Qiu] has moved from the poetic, exotic milieu of his first book (although plenty of elements remain) into a tougher, wider, probably more commercial and modern version of China as seen by America."—Chicago Tribune

"Another wonderful novel featuring Inspector Chen of the Shanghai Police Bureau . . . [for] Sinophiles like myself, who fantasize about taking an insider’s tour of Shanghai."—Maureen Corrigan, NPR’s Fresh Air

"The travelogue aspects of the novel don’t overwhelm it’s critical intelligence. As in all hard-boiled [mysteries], the murder and mayhem provide a cover story for a larger investigation of social mysteries."—Chicago Sun-Times

Inspector Chen’s mentor in the Shanghai Police Bureau has assigned him to escort U.S. Marshal Catherine Rohn. Her mission is to bring Wen, the wife of a witness in an important criminal trial, to the United States. Inspector Rohn is already en route when Chen learns that Wen has unaccountably vanished from her village in Fujian. Or is this just what he is supposed to believe? Chen resents his role; he would rather investigate the triad killing in Shanghai’s beauteous Bund Park. But his boss insists that saving face with Inspector Rohn has priority. So Chen Cao, the ambitious son of a father who imbued him with Confucian precepts, must tread warily as he tries once again to be a good cop, a good man, and also a loyal Party member.

Qiu Xiaolong, a prize-winning poet and critic in China, now teaches at Washington University in St. Louis, where he lives with his wife and daughter.